A) Fill your cart by clicking"ADD TO CART"for each item you wish to order.

B) Click on the Bag icon to review your order.

C) You can increase or decrease the quantity of an item with the+and–buttons.

D) Clear items from your cart by clicking the"X"or trash can icon.

1) On the homepage, click on your category of choice.

2) Click on an item to view it.

3) Choose your color and size. Then click"ADD TO CART".

4) Click on the Bag icon.

5) Check your order and click"CHECKOUT."

6) Fill in the requested information.

7) Remember to use your discount code if you have one.

8) Select your shipping method.

9) Continue to the payment method.

10) You've successfully ordered from our website!

We accept major credit/debit cards (Visa, Mastercard, American Express). All payment information entered on our site is confidential and secure.

We don't offer cash on delivery (COD).

You can apply the discount code when checking out. Just enter the code in the Discount field.

Please always double-check that you've placed your order correctly: sizes, colors, quantities, and especially the address. Due to our short processing time, we can’t ensure that changing your order will be possible.

Contact us as soon as possible by filling out a form in the Contact Us Page

Due to our efforts to ensure that you receive your order as quickly as possible, we will only accept cancellation requests within 1 hour after placing your order with us. Contact us as soon as possible by filling a form using Contact Us Page

You can only make changes before processing starts. After your order has been processed, we're unfortunately unable to make any changes.

Always be sure to double-check your information before placing an order.

Please take a picture of the package your item came in (the quantity, weight, and address should be visible) and the item itself.

Send the picture to us through the Contact us, form along with a brief description of the problem. This way, we can see the damage clearly and offer you the best solution.

Please take a picture of the package your item came in (the quantity, weight, and address should be visible) and the item itself.

Send the picture to us through the Contact Us , along with a brief description of the problem. This way, we can resolve the issue as soon as possible.

We offer a 15-18 days of shipping, including the overall process of producing, shipping and delivering your order to your address.

All orders have tracking numbers, which are sent automatically to you via email, once your order is shipped out from us.

Lastly, typical delivery time frame is between 4-9 business days, depending on the courier services (USPS & DHL ecommerce). However, you may receive your items much earlier.

It depends on where you are. All orders are processed within 2–7 business days. Please note that we don't ship on weekends or holidays.

Orders are packed and shipped as soon as possible, usually 5–12 days after you place your order.

Actual shipping time depends on the shipping method used. The free US shipping typically takes between 7 and 14 business days.

International deliveries usually take 2-8 weeks to arrive, depending on the supplier, your location, and customs controls.

We do everything we can to ensure your order is delivered on time. However, we can't be held responsible for conditions beyond our control, such as severe weather, service interruptions, etc.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We also work with third-party courier services. After your package arrives in your country, the respective national post is responsible for delivery.

As soon as your order is prepared and packed, we'll send you the tracking code by email.

Most of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can email us with photographic proof & request a refund. 

 Please email: [blackasus.store@gmail.com] with your refund claim.

 * To complete your return, we require a receipt or proof of purchase.

* To be eligible, the item must be faulty or damaged. We do not accept refunds if you change your mind. Please provide photographic proof that the product is faulty or damaged.

* Sale items are not eligible for refunds. If an item is discounted, it can not be refunded.  

 Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

 Additional non-returnable items:

 * Gift cards

* Dirty Items

* Items that have been altered

* Any item that is returned more than 30 days after delivery

 Refunds (if applicable)

We will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

 Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [blackasus.store@gmail.com].

 Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 Exchanges (if applicable)

We only replace items if they are defective or damaged.

 Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

If you receive a defective item, you have a right to receive a replacement product, depending on the item's availability. If the item is no longer available, you'll receive a full refund for that item.

There's no need to waste your time with returning the defective item, but of course, if you wish to return the product, we will provide you with the return address.